Smart Vending Business FAQs
Whether you are a new customer or a long-term partner, our expertise in vending machines will provide you with professional answers to the smart vending machine business, allowing you to quickly obtain the information you need.
Customization
What is the minimum order quantity for customized services?
There is no fixed minimum order quantity for our customized services, but the specific requirements will vary depending on the product type and customization requirements.
How long does customization take?
The time for customization will vary depending on the complexity of the project. Generally, the production cycle is 4 to 6 weeks after the plan is confirmed.
How to ensure the quality of customized products?
We implement a strict quality management system, and all products undergo multiple testing processes to ensure that they meet high quality standards.
Can samples be provided?
We can provide samples according to customer needs, but the cost and delivery time of samples will vary depending on the product type.
How is the customization fee calculated?
The customization fee is evaluated based on factors such as design complexity, material selection and production scale. We will provide a detailed quotation after demand communication.
Can multiple modifications be made during the customization process?
Yes, during the customization process, we will maintain close communication with customers and allow multiple modifications before the plan is confirmed to ensure that the final design meets customer needs.
What is the warranty policy for customized products?
We provide a one-year warranty service. If there is a failure caused by material or workmanship problems during the warranty period, we will repair or replace the parts free of charge.
How to deal with the transportation and installation of customized products?
We will arrange transportation according to customer needs to ensure that the product arrives safely at the designated location. At the same time, we provide professional on-site installation and commissioning services to ensure that the equipment is put into use smoothly.
Does the customization service support international customers?
Yes, we welcome international customers to cooperate with us, and we can provide multi-language support and meet the customization needs of different markets.
How to get a quote for customization services?
Customers can contact us by phone or email with specific customization requirements, and we will provide you with a detailed quote within 24 hours.
Can't find the answer?
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